We only ship to the UK.

All Solarsport orders are sent via Tracked Delivery.

UK DELIVERY
UK Shipping (Mainland)
Countries include England, Scotland, Wales and Northern Ireland

Standard Delivery - Tracked

Standard orders (Tracked) are dispatched within 1 to 2 business days (excluding weekends and holidays) after receiving your order. You will receive an email notification when your order has shipped, with the tracking information. Orders are shipped by either Royal Mail or Hermes, depending on the weight and destination of your order.

Out of Area
Including: Scottish Highlands, Guernsey, Jersey, Scottish Islands, Isle of Man

Standard Delivery - Tracked 48 hours
Standard orders (Tracked) are dispatched within 1 to 2 business days (excluding weekends and holidays) after receiving your order. You will receive an email notification when your order has shipped, with the tracking information. Orders are shipped by either Royal Mail or Hermes, depending on the weight and destination of your order.

HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 working days of receiving your shipping confirmation email, please contact us at sales@solarsport.co.uk with your name and order number, and we will look into it for you.

REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@solarsport.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

In the event that your order does not arrive, please email us as soon as possible at sales@solarsport.co.uk with your order number. Due to carrier policies that we have no control over, we regretfully cannot accept claims on missing orders after 14 days after the order-placing date. However we will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@solarsport.co.uk.